Privacy Policy

Last updated: October 2025

1. Who We Are

Adam’s Delivery (“we”, “our”, “us”) operates the website adamsdelivery.co.uk. We are committed to protecting your personal information and your right to privacy.

Business name: Adam’s Delivery
Email: contact@adamsdelivery.co.uk

We act as the data controller for the information we collect.

2. Information We Collect

We collect the following personal information from users when placing an order or creating an account:

  • Name
  • Address
  • Email address
  • Phone number

We also automatically collect some information through cookies, Google Analytics, and Meta Pixel, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you regarding deliveries or support
  • Improve website performance and user experience (via analytics)
  • Run marketing and advertising campaigns (including Facebook ads)
  • Maintain business and accounting records

4. Sharing Your Information

We only share your data with:

  • Our delivery software used by drivers to manage delivery jobs
  • Trusted analytics and advertising services such as Google Analytics and Meta Pixel

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain identifiable delivery records for 30 days. After that, only anonymised records are kept for accounting and statistical purposes.

6. Data Security

Your personal data is protected using:

  • HTTPS (SSL encryption) for all website connections
  • Server-side encryption and restricted administrative access

While we take reasonable steps to safeguard your information, no online transmission or storage method is 100% secure.

7. User Rights

Under the UK GDPR, you have the right to:

  • Access a copy of your personal data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications

You can request access or deletion of your data at any time by emailing contact@adamsdelivery.co.uk.
Marketing emails include an unsubscribe link at the bottom of every message.

8. Cookies and Tracking

We use cookies for website functionality, analytics, and advertising.
You will see a cookie consent banner when you visit our website. You can disable non-essential cookies through your browser settings or our consent tool at any time.

9. Payments

We accept cash and card on delivery.
We do not store or process any payment card information on our servers. All payment data is handled securely through third-party systems at the point of transaction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:
📧 contact@adamsdelivery.co.uk